What will you learn in this course?
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Why are we here?
Important note!
2.1 What is a Shift Report?
2.2 Continuity of Care
2.3 Continuity of Care: Benefits
2.4 Client Goal Tracking
2.5 Client Goal Tracking: Benefits
2.6 Accountability
2.7 Accountability: Benefits
3.1 Overview
3.2 Progress Notes
3.3 Contents of Progress Notes
3.4 Progress Notes: Benefits
3.5 Incident Reports
3.6 Incident Reports: Benefits
3.7 Daily Activity Summaries
3.8 Daily Activities Summaries: Benefits
3.9 Handover Notes
3.10 Handover Notes: Benefits
4.1 Essential Elements of an Effective Shift Report
4.2 Structuring Your Shift Report
5.1 Principles of Objectivity
5.2 Writing Objective Shift Reports
5.3 Reporting Factual Information
5.4 Avoid Opinions and Bias
5.5 Tips for Clear, Concise, and Relevant Reporting
5.6 Common Pitfalls and How to Avoid Them
5.7 Example of a Poorly Written Shift Report
5.8 Example of a Well-Written Shift Report
6.1 Confidentiality and Privacy
6.2 Confidentiality Guidelines
6.3 Ethical Documentation
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Passionate about transforming training experiences for enhanced performance and growth!
Natasha is a seasoned support worker, trainer, and instructional designer, dedicated to creating impactful training solutions. Her experience across various roles has enabled her to develop transformational training products for face-to-face, blended, and online delivery.
Natasha's philosophy is that training should transcend checkbox exercises, ensuring that participants are better skilled, more informed, and more capable. She strongly values the often-underappreciated role of a Support Worker, believing that when performed excellently, it elevates society as a whole.
Natasha's extensive qualifications include Diplomas in Community Services and Mental Health, as well as a Skill Set Qualification in Alcohol and Other Drugs. Additionally, she holds a Diploma in Training and Assessment (TAE) and an Advanced Diploma in Business, and she is currently pursuing an undergraduate degree in Psychological Science.
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